To verify whether WhatsApp is down or not, you can use third-party tools like Outage.Report or DownDetector. It has happened several times where people are unable to send messages, download images, and similar. Check WhatsApp Server for IssuesĪt times, the problem could be with WhatsApp itself. Sometimes just restarting the phone will fix the media not downloading issue on WhatsApp. Likewise, with the WhatsApp images and videos not downloading issue, restart your Android phone or iPhone. The first step you should always perform when you are troubleshooting an app or device is to restart it. The rest of this tips will focus on the mobile versions of WhatsApp, but note that some of the fixes may apply to WhatsApp Web too, so don’t stop reading! 4.
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